Shipping policy

Wildflowers STL Delivery Policy

Delivery area

We deliver to the Greater St. Louis area. Please contact us to confirm service to your Missouri city or ZIP code, or another Greater St. Louis address, if you are unsure whether it is within our delivery area. This policy does not promise delivery throughout Missouri.

Daily flower delivery

Place your daily flower order by 10:00 a.m. for same-day delivery. Daily deliveries are completed by 5:00 p.m. All times are local St. Louis time. For orders placed after 10:00 a.m., please contact us to confirm the next available delivery date. If you need delivery for a time-sensitive occasion, call us before ordering to discuss timing.

Event delivery and setup

Event delivery and setup are coordinated by phone. Please call us to arrange the delivery date, arrival time, venue access, placement, setup details, and any associated charges. Confirm the services included in your event arrangements during that call rather than assuming daily flower delivery includes event setup.

Freshness and flower preferences

Flowers are perishable. Bring arrangements indoors promptly, keep them away from direct heat, freezing temperatures, and strong sunlight, and maintain their water supply as appropriate. For any concerns about the condition of your flowers on arrival, follow the reporting steps below.

If particular flowers, colors, or a specific design are essential, please contact us before placing your order to discuss availability and acceptable alternatives. Please discuss any substitution preferences with us directly.

Delivery details and access

Please provide the complete delivery address, recipient's name and phone number, and any apartment or suite number, gate code, venue restrictions, or access instructions. For event orders, please identify an on-site contact and discuss loading access and setup requirements by phone. If the recipient may be unavailable or access is restricted, contact us in advance to coordinate arrangements.

Weather and delivery concerns

For severe weather, unsafe access, or concerns about flowers being exposed to heat or cold, please call us to discuss delivery arrangements. If your delivery has not arrived by the expected time, contact us with your order number and recipient details.

Damage or freshness concerns

For daily flower arrangements that do not meet your satisfaction, notify us within 24 hours and include a photo of the arrangement. As stated in our refund policy, we will send a replacement arrangement on the next business day. Please email your order number, a description of the concern, and the photo to info@wildflowersstl.com. For event delivery or setup concerns, call us promptly so we can discuss the issue.

Pickup inquiries

If you prefer pickup, contact us before ordering to ask whether pickup can be arranged and to confirm the location and time.

Contact us

Email: info@wildflowersstl.com
Phone: (314) 772-9900